Do you do flower delivery?
Yes, we offer flower delivery including same-day delivery. For same-day service, please place your order before 11:00 a.m., Monday to Saturday. We do not deliver on Sundays — Sunday orders are delivered the next day.
What area do you do delivery?
We deliver to North York, Thornhill, Richmond Hill, Scarborough, Vaughan, Newmarket, Markham, Aurora, Toronto (Downtown and Midtown), and Ajax. If your area is not listed, please contact us for confirmation.
Do you do funeral arrangements?
Yes, we provide all types of funeral and sympathy arrangements including baskets, standing sprays, wreaths, cascades, and appropriate flowers for funeral homes, churches, homes, and offices.
Do you do delivery to funeral homes and churches?
Yes, we deliver funeral and sympathy flowers to funeral homes, churches, chapels, homes, and offices. If your requested location is not listed, please contact us to confirm delivery availability.
Do you do delivery to hospitals?
Yes, we deliver to hospitals and medical centres. Please provide the hospital name, recipient name, and room or ward number. Note that some units such as ICU may not accept flowers.
Do you make and deliver flowers for nursing homes or retirement homes?
Yes, we deliver arrangements to nursing homes and retirement residences. If you are unsure about a specific location, please contact us and we will assist you.
Can I place my orders on the phone?
Yes, phone orders are accepted for most occasions. Wedding and large event orders require consultation and appointment.
Can I order on the phone and pick it up?
Yes, you can place your order in advance by phone and pick it up at the store to save time.
Which information do I need to place an order?
For pickup: your name, phone number, occasion, and flower preferences. For delivery: sender name and phone, recipient name, phone, address, delivery date, and card message. Online orders also require email and billing details.
Do you accept credit cards?
Yes, we accept debit cards, credit cards, and cash payments in store.
Can I pay over the phone?
Yes, you can pay remotely by credit card or e-transfer without visiting the store.
Do you accept Visa, MasterCard, or Amex?
Yes, we accept Visa, MasterCard, and American Express.
How can I get an invoice for my phone order?
We can send your receipt or invoice by email or text message upon request.
Do you print on ribbons?
Yes, ribbon printing is available. Please contact us for size options and pricing.
Do I need to purchase a greeting card to include a message?
No, a personalized card message is included free with all flower arrangements. Purchasing a premium greeting card is optional.
Do you have parking at your location?
Yes, customer parking is available at the front of our store.